Last Updated: April 20, 2026
This Privacy Policy describes how Psychz Networks, INC ("Psychz", "we", "us", or "our") collects, uses, discloses, and protects personal information in connection with our websites, customer dashboard, support services, and infrastructure services, including dedicated servers, colocation, virtual servers, storage services, DDoS protection, IP transit, and related offerings (collectively, the "Services").
1. Scope
This Privacy Policy applies to personal information collected from:
- Visitors to our websites
- Customers and prospective customers
- Users of our customer dashboard and support systems
- Authorized contacts, representatives, and personnel of our customers and vendors
Important: This Privacy Policy does not apply to data that customers host, transmit, or process using our infrastructure services. In those cases, customers act as data controllers and Psychz acts as a data processor.
2. Information We Collect
2.1 Information You Provide
We may collect:
- Name and contact details
- Company information
- Billing and payment information
- Account credentials and profile data
- Communications, support tickets, and inquiries
2.2 Automatically Collected Information
We may collect:
- IP address and network identifiers
- Device, browser, and operating system data
- Usage data and interaction logs
- Access timestamps and referral data
- Security and authentication logs
2.3 Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain sessions and functionality
- Analyze usage and performance
- Enhance security
Users may manage cookies through browser settings.
2.4 Third-Party Sources
We may receive information from:
- Payment processors
- Fraud detection and risk providers
- Business partners and resellers
- Publicly available sources
3. How We Use Information
We use personal information to:
- Provide, operate, and maintain Services
- Process transactions and billing
- Manage accounts and support requests
- Detect and prevent fraud and abuse
- Monitor security and system integrity
- Improve Services and user experience
- Comply with legal obligations
- Send service-related communications
- Send marketing communications (subject to preferences)
We do not sell personal information.
4. Legal Bases for Processing
Where applicable, we rely on:
- Contract performance
- Legal obligations
- Legitimate interests (e.g., security, fraud prevention)
- Consent (where required)
5. Data Sharing and Disclosure
We may disclose personal information to:
- Payment processors and financial institutions
- Fraud prevention and risk assessment providers
- Infrastructure, data center, and network providers
- Service providers and vendors supporting operations
- Professional advisors (legal, audit, insurance)
- Authorities where legally required
- Parties involved in corporate transactions
We may also share aggregated or anonymized data.
6. Customer Data and Infrastructure Role
Psychz provides infrastructure services and does not control the content of customer data.
We access customer data only when necessary to:
- Provide Services
- Respond to support requests
- Maintain security and system integrity
- Comply with legal obligations
7. Data Retention
We retain personal information only as long as necessary for:
- Service delivery
- Legal and regulatory compliance
- Dispute resolution and enforcement
- Security and fraud prevention
8. Security
We implement appropriate technical and organizational measures, including:
- Access controls and authentication
- Network security and monitoring
- Encryption (in transit and where applicable at rest)
- Physical security safeguards
No system is completely secure; absolute security cannot be guaranteed.
9. International Data Transfers
Personal information may be processed in the United States and other jurisdictions.
Where required, we rely on safeguards such as Standard Contractual Clauses or equivalent mechanisms.
10. Your Rights
Depending on applicable law, you may have rights to:
- Access your personal information
- Correct inaccurate data
- Request deletion
- Restrict or object to processing
- Request portability
- Withdraw consent
- File complaints with regulators
Requests may be submitted via contact information below.
11. Marketing Communications
Users may opt out of marketing communications at any time. Service-related communications will still be sent as necessary.
12. Children's Privacy
Our Services are not directed to children, and we do not knowingly collect data from minors.
13. Third-Party Services
We are not responsible for third-party privacy practices. Users should review third-party policies.
14. California Privacy Rights
California residents may have rights under applicable laws, including rights to access, delete, and correct personal information.
We do not sell personal information.
15. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be reflected by the "Last Updated" date.
16. Contact Information
Psychz Networks, INC
611 Wilshire Blvd #300
Los Angeles, California 90017
USA
Email: support@psychz.net
Support: Psychz Dashboard
17. Data Protection Requests
Requests related to DPA, GDPR, or SCCs may be submitted through the Psychz Dashboard or via email from a registered account.